This website privacy statement applies to the Your Move website run by The Department of Transport.  When you follow a link from this website to another site, we recommend you read and consider the privacy statement of that site.

Collection of personal information

You can browse the general content of the Your Move website anonymously, without disclosing your personal information. However, some functionality on this site may require you to provide personal information. Examples of this include where you wish to make an enquiry or undertake a transaction. We may need to collect, use or disclose personal information to allow us to answer your enquiry or process your transaction.

Use and disclosure of personal information.

Any personal information we collect through the Your Move website may be used or disclosed for the primary purpose for which it was collected. We may also use or disclose personal information for related purposes, for example where you have asked us to inform another agency of a change of address transaction.

In some limited circumstances we may also need to use or disclose personal information for other specific purposes, for example where required to do so by law, for example pursuant to the Freedom of Information Act 1992 or in response to a subpoena.

Collection and use of user-created content

Please be aware that data provided by users on the website, including stories, travel surveys and hands-up survey results, could be used by The Department of Transport for evaluation, promotional and research purposes.

Collection and use of site visit data.

The following information may be automatically recorded by this site's web server for statistical and system administration purposes only:

  • Your server address;
  • Your top level domain name (e.g. .com, .au, .gov);
  • The date and the time of your visit to the site;
  • The pages you accessed and downloaded;
  • The address of the last site you visited;
  • Your operating system;
  • The type of browser you are using.

We will not attempt to identify individuals from the above information unless that is necessary to investigate a breach of law or regulation.


A cookie is a block of data that is shared between a web server and a user's browser. Cookies, and the information collected through them, are used by The Department of Transport to make this website more efficient. You can disable Cookies through your internet browser but the website may not work as intended for you if you do so.

Google Analytics and Facebook Pixel

Our website uses cookies to facilitate the sampled reporting of demographics and interest of its visitors using Google Analytics.  Our website will not merge or facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising, or divulge this information to any third parties. You can opt out of this feature at any time by visiting the following link:

This data is used to provide better services and more relevant content to our users based on demographic and interest data.

You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager.

The Department uses Facebook Pixel. Facebook Pixel collects data that helps us track conversions from Facebook ads, optimise ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website.  While the purpose is not to identify you, by engaging with us via Facebook, you acknowledge and agree that you also agree and comply with terms and conditions of use of Facebook

Contact us.

Please contact us if you have any problems with using the site, if you need information from the website presented in an alternative format or if you have any comments, feedback, complaints or questions.